[Athen] FW: MS WORD 2016 Compability Inquiry

Hadi Rangin hadir at uw.edu
Sun Dec 4 00:41:50 PST 2016

Hi Marrinette,

As the MS Office list is a closed list and under NDA, unfortunately, I can't engage the team in a conversation with non-members. However I am forwarding your question to the Athen list and I am positive someone will have answer for you.
If you are not a member of this public list, you might want to consider to join it.

From: Marinette Fargo [mailto:mfargo at uoguelph.ca]
Sent: Thursday, December 1, 2016 6:22 AM
To: Hadi Rangin <hadir at uw.edu>; msoffice at uwashington.edu
Subject: MS WORD 2016 Compability Inquiry

Hello Members of the Office Accessibility Working Group,

I hope this message finds you all well. I was a former member of the MS Office accessibility working group and I am reaching out to you to ask for some guidance.

I am wondering if anyone in the group has recently encountered issues with converting documents created in MS WORD 2016 to ACROBAT PDF?

I've attached a MS WORD Doc that has been created accessible and should carry proper tags into Acrobat. However, this is not the case. The resulting PDF looks like the tags are correct in the tag tree but not according to the TURO tool. If you expand the tag tree, there are many empty containers and tags that have carried over from the WORD doc.

I took this to out internal IT department to ask them to do some testing and they have notified me that it is a compatibility issue between WORD 2016 and Acrobat Pro XI. Their recommendation was for me to revert back to WORD 2013 as a solution but our campus has already upgraded everyone to WORD 2016 so this is obviously not an ideal solution.

I present training workshops on document accessibility and this issue is generating quite a bit of confusion and conflicting information so I am looking for any additional info I can get to help us find a better solution or at least verify the cause of the issue.

I appreciate any feedback or suggestions you are able to offer.

Take Care,


Library Accessibility Services,
McLaughlin Library - Room 124

University of Guelph
Phone: 519-824-4120 ext. 58925

Office Hours: 8:30am - 4:30pm (Monday - Friday)

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