[Athen] web-based mail option that's accessible?

Teresa Haven Teresa.Haven at nau.edu
Wed Jan 6 17:33:47 PST 2016

Hi, Dan. Unfortunately I don’t have a suggestion for a decent web-based email solution, so I look forward to any input others can offer. I have to agree that the recent change in Hotmail’s interface is for the worse, and most of the other web-based systems I work with have also been going downhill (both in terms of accessibility and general usability).

For this particular student, does he have any other technology that he can use more comfortably than Windows and JAWS – for example, a Mac computer or an iPad? Either of them might let him route the content of his Hotmail account through their email clients and still work with handout attachments better than an iPhone.


Teresa Haven, Ph.D.
Accessibility Analyst, Northern Arizona University

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Dan Comden
Sent: Wednesday, January 06, 2016 6:02 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [Athen] web-based mail option that's accessible?

I just spent a mostly-fruitless two hours with a visually impaired student trying to get him into the web client for his hotmail.com<http://hotmail.com> address. Typically he reads his mail on his iPhone, but that's not an option for working with the class handouts he's been receiving from instructors.

It is a truly awful interface, one of the worst I've seen in a while. Microsoft has not only dropped the ball, they have stomped it flat and kicked it into the sewer.

Combined with the fact the student is just learning Windows and JAWS, he is very much stuck.

Does anyone have a suggestion for a decent web-based email solution?

Yes, I'm working with the department to get this content posted accessibly on an LMS or web page, but it would be nice to have a more rapid solution.

-*- Dan Comden danc at uw.edu<mailto:danc at washington.edu>
Access Technology Center www.uw.edu/itconnect/accessibility/atl/<http://www.uw.edu/itconnect/accessibility/atl/>
University of Washington UW Information Technology

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