[Athen] issues with latest release of JAWS

[David Andrews]

VFO has not yet finished its work on supporting Microsoft
Edge, so erratic behavior would be expected.  I 
have not seen issues with file explorer, but that 
doesn't mean that others aren't.

Dave

At 01:42 PM 7/26/2017, you wrote:

>Robert,

>

>Isn't that typical for new or updated technology 

>- to throw curve balls at us?  When JAWS 18 

>first came out it was having major problems 

>crashing if used with Microsoft Edge. Wonder if this is a similar type issue?

>

>Heidi

>

>+++++++++++++++

>Heidi Scher, M.S., CRC

>Associate Director - Assistive Technology --- Center for Educational Access

>University of Arkansas --- 209 ARKU --- Fayetteville, AR 72701

>479.575.3104 ph --- 479.575.7445 fax --- 479.575.3646 tdd

>+++++++++++++++

>

>StrengthQuest Talent Themes: Learner, Input, Maximizer, Intellection, Arranger

>

>This message is intended for the use of the 

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>+++++++++++++++

>Heidi Scher, M.S., CRC

>Associate Director

>Center for Educational Access

>University of Arkansas

>ARKU 209

>Fayetteville, AR 72701

>479.575.3104

>479.575.7445 fax

>479.575.3646 tdd

>+++++++++++++++

>

>On Wed, Jul 26, 2017 at 8:39 AM, Robert Beach 

><<mailto:rbeach at kckcc.edu>rbeach at kckcc.edu> wrote:

>

>Hey all,

>

>Â

>

>Is it just me or have others been having issues 

>with the latest release of JAWS? I’m running 

>version 18.0.4104 and it is giving me problems 

>when working with File Explorer to access drives 

>and folders/files. For example, I go to a flash 

>drive and open a file. When I close the file, 

>the flash drive is still open, but it says 

>unavailable. I cannot access any other file 

>there nor can I close the window. I can open 

>another copy of File Explorer and get to the 

>drive again, but the original window stays open.

>

>Â

>

>Also, first letter navigation doesn’t work 

>correctly. For example, I go to a folder and 

>want to move to a file named “Robert”. When 

>I type “ro” it takes me to the first file 

>that starts with “r” but will not accept the 

>“o” and find “Robert”. I have to keep 

>typing “r” until it gets through all of the 

>“r” files that preceed “Robert”.

>

>Â

>

>If I load JAWS 17 or NVDA, I do not have this 

>problem. It just started when I upgraded my 

>version of JAWS 18 to the latest version.

>

>Â

>

>Â

>

>Â

>

>Robert Lee Beach

>

>Assistive Technology Specialist

>

>Kansas City Kansas Community College

>

>7250 State Avenue

>

>Kansas City, KSÂ  66112

>

>Phone: <tel:(913)%20288-7671>913-288-7671

>

>Email: <mailto:rbeach at kckcc.edu>rbeach at kckcc.edu

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