[Athen] Rev captioning

Howard Kramer hkramer at ahead.org
Thu Nov 30 11:12:38 PST 2017


Thanks Maria.

-Howard

On Thu, Nov 30, 2017 at 12:09 PM, Maria Ortado <mortado at cfcc.edu> wrote:


> Their sales rep called me and asked questions about the capabilities of

> our college to provide service for deaf and hard of hearing individuals.

> What our procedures are, etc. The way he was asking, I assumed he was a

> student or a parent of a student. Once he got all the information that he

> wanted he informed me that he was a rep for Rev and proceeded to detail the

> services that they offer.

>

> Another person on a different list serv that I belong to said the

> transcripts they received were full of errors.

>

> My take from reading the online reviews: The low rate they charge to

> customers is directly related to the low wages they pay their employees,

> which is the reason for the errors in the transcripts. This is all I know

> about them.

>

>

> *Maria Ortado*

> Interpreter Coordinator

> Disability Support Services

> Office: U216

> Cape Fear Community College

> mortado at cfcc.edu <mcortado334 at mail.cfcc.edu>

> Phone: (910) 362-7098

> NC Relay Service for Video Phone or TTY: Dial 7-1-1

> Fax: (910) 362-7113

>

> On Thu, Nov 30, 2017 at 1:58 PM, Howard Kramer <hkramer at ahead.org> wrote:

>

>> Thanks Maria. Any details on how they were dishonest?

>>

>> -Howard

>>

>> On Thu, Nov 30, 2017 at 11:48 AM, Maria Ortado <mortado at cfcc.edu> wrote:

>>

>>> I would be really careful with them. In my one dealing with them they

>>> were very dishonest and their online reviews are not good.

>>>

>>> *Maria Ortado*

>>> Interpreter Coordinator

>>> Disability Support Services

>>> Office: U216

>>> Cape Fear Community College

>>> mortado at cfcc.edu <mcortado334 at mail.cfcc.edu>

>>> Phone: (910) 362-7098

>>> NC Relay Service for Video Phone or TTY: Dial 7-1-1

>>> Fax: (910) 362-7113

>>>

>>> On Thu, Nov 30, 2017 at 1:39 PM, Thompson, Rachel <rsthompson2 at ua.edu>

>>> wrote:

>>>

>>>> Howard,

>>>>

>>>> We are revisiting Rev.com's services right now. Their admin

>>>> capabilities have expanded since I last used them and the price is

>>>> unbeatable, as far as I can tell. We need a system with the ability to

>>>> share a pool of minutes and get analytics across accounts and they are now

>>>> able to offer this. I will share our experiences when I get feedback from

>>>> our campus partners.

>>>>

>>>> Rachel

>>>>

>>>> Dr. Rachel S. Thompson

>>>> Director, Emerging Technology and Accessibility

>>>> Office of Information Technology

>>>> University of Alabama

>>>>

>>>> On Nov 30, 2017, at 12:35 PM, Howard Kramer <hkramer at ahead.org> wrote:

>>>>

>>>> I think it was Jane Melander and Lesley Blicker who mentioned Rev

>>>> positively during their captioning pre-con at AHG but I could be wrong

>>>> about that. It could have been a different company.

>>>>

>>>> Thanks in advance for any help.

>>>>

>>>> -Howard

>>>>

>>>>

>>>>

>>>> --

>>>> Howard Kramer

>>>> Conference Coordinator

>>>> Accessing Higher Ground

>>>> 303-492-8672 <(303)%20492-8672>

>>>> cell: 720-351-8668 <(720)%20351-8668>

>>>>

>>>> Join us for the *Accessing Higher Ground Conference

>>>> <http://accessinghigherground.org/>* in Denver, Colorado, Nov 13-17,

>>>> 2017. Request for proposals will be announced at the beginning of

>>>> March.

>>>>

>>>>

>>>>

>>>> Complete program information and registration is open for our full

>>>> line-up of webinars, *AHEADtoYOU!

>>>> <http://ahead.org/learn/virtual-learning/webinars>* And the *Technology

>>>> Access Series <http://ahead.org/learn/virtual-learning/at_webinars_15_16>*.

>>>> Site capacities for all webinar events is limited; please register at your

>>>> earliest convenience for the largest selection.

>>>>

>>>>

>>>>

>>>> Not yet a member of AHEAD? *We welcome you to join AHEAD now.

>>>> <http://ahead.org/join/become-a-member>*

>>>>

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>>>>

>>>>

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>>>>

>>>>

>>>

>>> E-mail correspondence to and from this address may be subject to the

>>> North Carolina Public Records Law and may be disclosed to third parties by

>>> an authorized state official. (NCGS.Ch.132)

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>>>

>>>

>>

>>

>> --

>> Howard Kramer

>> Conference Coordinator

>> Accessing Higher Ground

>> 303-492-8672 <(303)%20492-8672>

>> cell: 720-351-8668 <(720)%20351-8668>

>>

>> Join us for the *Accessing Higher Ground Conference

>> <http://accessinghigherground.org/>* in Denver, Colorado, Nov 13-17,

>> 2017. Request for proposals will be announced at the beginning of March.

>>

>>

>>

>> Complete program information and registration is open for our full

>> line-up of webinars, *AHEADtoYOU!

>> <http://ahead.org/learn/virtual-learning/webinars>* And the *Technology

>> Access Series <http://ahead.org/learn/virtual-learning/at_webinars_15_16>*.

>> Site capacities for all webinar events is limited; please register at your

>> earliest convenience for the largest selection.

>>

>>

>>

>> Not yet a member of AHEAD? *We welcome you to join AHEAD now.

>> <http://ahead.org/join/become-a-member>*

>>

>>

>> _______________________________________________

>> athen-list mailing list

>> athen-list at mailman13.u.washington.edu

>> http://mailman13.u.washington.edu/mailman/listinfo/athen-list

>>

>>

>

> E-mail correspondence to and from this address may be subject to the North

> Carolina Public Records Law and may be disclosed to third parties by an

> authorized state official. (NCGS.Ch.132)

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman13.u.washington.edu

> http://mailman13.u.washington.edu/mailman/listinfo/athen-list

>

>



--
Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672
cell: 720-351-8668

Join us for the *Accessing Higher Ground Conference
<http://accessinghigherground.org/>* in Denver, Colorado, Nov 13-17, 2017.
Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up
of webinars, *AHEADtoYOU!
<http://ahead.org/learn/virtual-learning/webinars>* And the *Technology
Access Series <http://ahead.org/learn/virtual-learning/at_webinars_15_16>*.
Site capacities for all webinar events is limited; please register at your
earliest convenience for the largest selection.



Not yet a member of AHEAD? *We welcome you to join AHEAD now.
<http://ahead.org/join/become-a-member>*
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