[Athen] Rev captioning

Leyna Bencomo lbencomo at uccs.edu
Thu Nov 30 11:38:06 PST 2017


I recently had a recommendation for this company. I’m glad to hear all sides. Thanks for sharing.

Leyna Bencomo
Assistive Technology Specialist
Office of Information Technology
University of Colorado Colorado Springs
1420 Austin Bluffs Parkway, EPC 215
Colorado Springs, CO 80918
(719) 255-4202 / lbencomo at uccs.edu<mailto:lbencomo at uccs.edu>
http://www.uccs.edu/~it/
[sig logo small]

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Howard Kramer
Sent: Thursday, November 30, 2017 12:13 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Rev captioning

Thanks Maria.

-Howard

On Thu, Nov 30, 2017 at 12:09 PM, Maria Ortado <mortado at cfcc.edu<mailto:mortado at cfcc.edu>> wrote:
Their sales rep called me and asked questions about the capabilities of our college to provide service for deaf and hard of hearing individuals. What our procedures are, etc. The way he was asking, I assumed he was a student or a parent of a student. Once he got all the information that he wanted he informed me that he was a rep for Rev and proceeded to detail the services that they offer.
Another person on a different list serv that I belong to said the transcripts they received were full of errors.
My take from reading the online reviews: The low rate they charge to customers is directly related to the low wages they pay their employees, which is the reason for the errors in the transcripts. This is all I know about them.

Maria Ortado
Interpreter Coordinator
Disability Support Services
Office: U216
Cape Fear Community College
mortado at cfcc.edu<mailto:mcortado334 at mail.cfcc.edu>
Phone: (910) 362-7098<tel:(910)%20362-7098>
NC Relay Service for Video Phone or TTY: Dial 7-1-1
Fax: (910) 362-7113<tel:(910)%20362-7113>

On Thu, Nov 30, 2017 at 1:58 PM, Howard Kramer <hkramer at ahead.org<mailto:hkramer at ahead.org>> wrote:
Thanks Maria. Any details on how they were dishonest?

-Howard

On Thu, Nov 30, 2017 at 11:48 AM, Maria Ortado <mortado at cfcc.edu<mailto:mortado at cfcc.edu>> wrote:
I would be really careful with them. In my one dealing with them they were very dishonest and their online reviews are not good.

Maria Ortado
Interpreter Coordinator
Disability Support Services
Office: U216
Cape Fear Community College
mortado at cfcc.edu<mailto:mcortado334 at mail.cfcc.edu>
Phone: (910) 362-7098<tel:(910)%20362-7098>
NC Relay Service for Video Phone or TTY: Dial 7-1-1
Fax: (910) 362-7113<tel:(910)%20362-7113>

On Thu, Nov 30, 2017 at 1:39 PM, Thompson, Rachel <rsthompson2 at ua.edu<mailto:rsthompson2 at ua.edu>> wrote:
Howard,

We are revisiting Rev.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2FRev.com&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=0JCioYrGt5m2LbiJJYL6WaD2Mav2IRttV9qybAU4gJc%3D&reserved=0>'s services right now. Their admin capabilities have expanded since I last used them and the price is unbeatable, as far as I can tell. We need a system with the ability to share a pool of minutes and get analytics across accounts and they are now able to offer this. I will share our experiences when I get feedback from our campus partners.

Rachel

Dr. Rachel S. Thompson
Director, Emerging Technology and Accessibility
Office of Information Technology
University of Alabama

On Nov 30, 2017, at 12:35 PM, Howard Kramer <hkramer at ahead.org<mailto:hkramer at ahead.org>> wrote:
I think it was Jane Melander and Lesley Blicker who mentioned Rev positively during their captioning pre-con at AHG but I could be wrong about that. It could have been a different company.

Thanks in advance for any help.

-Howard



--
Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672<tel:(303)%20492-8672>
cell: 720-351-8668<tel:(720)%20351-8668>


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Complete program information and registration is open for our full line-up of webinars, AHEADtoYOU!<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fwebinars&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=x%2FYlsEIBG5kG9NrstntzgsjTmemQj4%2BXKUHb%2FDOrP4M%3D&reserved=0> And the Technology Access Series<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fat_webinars_15_16&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=rYZ2AlmhRLA8NdLgjfu5Sa86gYxvh17CE%2B2RGmsNnQ0%3D&reserved=0>. Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.



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Accessing Higher Ground
303-492-8672<tel:(303)%20492-8672>
cell: 720-351-8668<tel:(720)%20351-8668>


Join us for the Accessing Higher Ground Conference<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Faccessinghigherground.org%2F&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=5TJ%2FyO15RXIaXLt7ABnrgPRFfZ3pIE5QGp%2BttsbENU8%3D&reserved=0> in Denver, Colorado, Nov 13-17, 2017. Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up of webinars, AHEADtoYOU!<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fwebinars&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=x%2FYlsEIBG5kG9NrstntzgsjTmemQj4%2BXKUHb%2FDOrP4M%3D&reserved=0> And the Technology Access Series<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fat_webinars_15_16&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=rYZ2AlmhRLA8NdLgjfu5Sa86gYxvh17CE%2B2RGmsNnQ0%3D&reserved=0>. Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.



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Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672
cell: 720-351-8668


Join us for the Accessing Higher Ground Conference<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Faccessinghigherground.org%2F&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=5TJ%2FyO15RXIaXLt7ABnrgPRFfZ3pIE5QGp%2BttsbENU8%3D&reserved=0> in Denver, Colorado, Nov 13-17, 2017. Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up of webinars, AHEADtoYOU!<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fwebinars&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=x%2FYlsEIBG5kG9NrstntzgsjTmemQj4%2BXKUHb%2FDOrP4M%3D&reserved=0> And the Technology Access Series<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fahead.org%2Flearn%2Fvirtual-learning%2Fat_webinars_15_16&data=02%7C01%7Clbencomo%40uccs.edu%7C019992d5631648f9dd8e08d53826c43e%7C529343fae8c8419fab2ea70c10038810%7C0%7C0%7C636476661515856758&sdata=rYZ2AlmhRLA8NdLgjfu5Sa86gYxvh17CE%2B2RGmsNnQ0%3D&reserved=0>. Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.



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