[Athen] Live Scribe error message

[Shannon R Aylesworth]

We've had that problem when installing Read & Write Gold.

You'll need to make some changes in the system preferences.  Go into security and privacy.  In the general tab you should have some options for allowing app downloads.  If you don't see an option to allow from anywhere, there's something you can do in the terminal to get that option.  Let me know if you need the information for the next step in the terminal.

Shannon

**********************
Shannon R. Aylesworth
Adaptive Technology Specialist
Accessibility Resource Center<http://uwm.edu/arc/>
University of Wisconsin-Milwaukee
aylessr at uwm.edu<mailto:aylessr at uwm.edu> | 414-229-4564 | MIT 113B

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From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Kluesner, Bryon
Sent: Thursday, September 14, 2017 4:35 PM
To: athen-list at u.washington.edu
Subject: [Athen] Live Scribe error message

Hi all,

I am attempting to install the Echo desktop on a Mac Book Air laptop and I keep getting a pop up message from the Mac Book that says the download/install is not a recognized app and the computer is identifying it as Malware. Any suggestions on how to get around this issue so the student can use the Live Scribe Echo pen?

Thanks,

Bryon

Bryon Kluesner, RhD
Adaptive Technology Coordinator
Disability Resource Center
Adjunct Professor
College of Health, Education & Professional Studies


The University of Tennessee at Chattanooga
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615 McCallie Avenue, Dept. 2953
Chattanooga, TN 37403

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