[Athen] Pearson

[Robert Spangler]

Hello, sorry - I have not been following the entire thread, so I hope my
question wasn't already covered!  What are folks doing about the
Vitalsource issue?  Most of my students have already purchased their books
before requesting the alternative formats, so to tell them that they have
to purchase an electronic copy on Vitalsource is definitely not
appropriate.  I have been given a redemption code for a student who had
already purchased the book, when I sent in the book receipt, but still just
send me the PDF!  This does not occur too often but I feel like it's
happening more.


On Tue, Jan 16, 2018 at 9:47 AM, Susan Kelmer <Susan.Kelmer at colorado.edu>
wrote:


> After seeing all the Friday afternoon (and weekend, and Monday?) traffic

> on this topic this morning, I am so glad I am not crazy!  Others have the

> same concerns as I do about the ePUB vs. PDF argument.  ePub might get

> there some day, but right now, it is not the preferred format for my

> students.

>

>

>

> And I am really going to be angry any time a publisher tells me what

> format my students need.  Period.  It is not for them to say.  They don’t

> know our students.  While I might have a few that are willing to move to

> ePub and learn a new software to use it, many others are fine with the

> tools they already have and know.  And when a publisher like Pearson says,

> “oh, well the book is available on Vital Source, so have your student

> purchase it there,” that is inappropriate.  The student has already

> purchased a hard copy of their text, maybe from Amazon, maybe through our

> bookstore.  Maybe they can return it (if from the bookstore and they

> haven’t unwrapped the plastic yet), but usually, they can’t.  So instead of

> Pearson just sending me what I asked for, they insist that the student MUST

> USE THE PORTAL THEY ARE PROVIDING.

>

>

>

> Er…

>

>

>

> That is not how we do it in this business.

>

>

>

> Just send me what I ask for (PDF).  How hard is that?

>

>

>

> Also, let us not forget that Pearson’s online/portal “Mastering” tools ARE

> NOT ACCESSIBLE.  So, I’m not really counting them as an “expert” in the

> field of what works for students and what doesn’t, y’know?

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836 <(303)%20735-4836>*

>

>

>

>

>

>

>

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>



-- 
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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