[Athen] Pearson

[Heidi Scher]

Robert,

That's exactly my situation - student has already gotten the book and used
it. So the bookstore will not accept it as a return for full credit. Also,
requiring a student to obtain their textbooks from a sole source is not
appropriate. ALL students have the opportunity to obtain their needed
textbooks from wherever they wish, so requiring students who need an
accessible format to purchase it from a sole source is not equitable.

Interesting that I just sent an email to Pearson in response to their
referring us to VitalSource!

Heidi

+++++++++++++++
Heidi Scher, M.S., CRC
Associate Director - Assistive Technology --- Center for Educational Access
University of Arkansas --- 209 ARKU --- Fayetteville, AR 72701
479.575.3104 ph --- 479.575.7445 fax --- 479.575.3646 tdd
+++++++++++++++

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+++++++++++++++
Heidi Scher, M.S., CRC
Associate Director
Center for Educational Access
University of Arkansas
ARKU 209
Fayetteville, AR 72701
479.575.3104
479.575.7445 fax
479.575.3646 tdd
+++++++++++++++

On Tue, Jan 16, 2018 at 2:47 PM, Robert Spangler <rspangler1 at udayton.edu>
wrote:


> Hello, sorry - I have not been following the entire thread, so I hope my

> question wasn't already covered!  What are folks doing about the

> Vitalsource issue?  Most of my students have already purchased their books

> before requesting the alternative formats, so to tell them that they have

> to purchase an electronic copy on Vitalsource is definitely not

> appropriate.  I have been given a redemption code for a student who had

> already purchased the book, when I sent in the book receipt, but still just

> send me the PDF!  This does not occur too often but I feel like it's

> happening more.

>

>

> On Tue, Jan 16, 2018 at 9:47 AM, Susan Kelmer <Susan.Kelmer at colorado.edu>

> wrote:

>

>> After seeing all the Friday afternoon (and weekend, and Monday?) traffic

>> on this topic this morning, I am so glad I am not crazy!  Others have the

>> same concerns as I do about the ePUB vs. PDF argument.  ePub might get

>> there some day, but right now, it is not the preferred format for my

>> students.

>>

>>

>>

>> And I am really going to be angry any time a publisher tells me what

>> format my students need.  Period.  It is not for them to say.  They don’t

>> know our students.  While I might have a few that are willing to move to

>> ePub and learn a new software to use it, many others are fine with the

>> tools they already have and know.  And when a publisher like Pearson says,

>> “oh, well the book is available on Vital Source, so have your student

>> purchase it there,” that is inappropriate.  The student has already

>> purchased a hard copy of their text, maybe from Amazon, maybe through our

>> bookstore.  Maybe they can return it (if from the bookstore and they

>> haven’t unwrapped the plastic yet), but usually, they can’t.  So instead of

>> Pearson just sending me what I asked for, they insist that the student MUST

>> USE THE PORTAL THEY ARE PROVIDING.

>>

>>

>>

>> Er…

>>

>>

>>

>> That is not how we do it in this business.

>>

>>

>>

>> Just send me what I ask for (PDF).  How hard is that?

>>

>>

>>

>> Also, let us not forget that Pearson’s online/portal “Mastering” tools

>> ARE NOT ACCESSIBLE.  So, I’m not really counting them as an “expert” in the

>> field of what works for students and what doesn’t, y’know?

>>

>>

>>

>> *Susan Kelmer*

>>

>> *Alternate Format Production Program Manager*

>>

>> *Disability Services*

>>

>> *University of Colorado Boulder*

>>

>> *303-735-4836 <(303)%20735-4836>*

>>

>>

>>

>>

>>

>>

>>

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>>

>

>

> --

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302

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>

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