[Athen] [External] Zoom Text error

[Wershing, Alice D.]

Bryon,
Are the versions the same?  Have you contacted Freedom Scientific tech support?
Alice


Alice D. Wershing, M.Ed., A.T.P., C.P.A.C.C.
Disability Services, Technology Specialist Pellissippi State Community College
865-694-6751
865-539-7699 (fax)

East TN Region Accessibility Specialist<http://www.tnecampus.info/specialists>
Tenessee Board of Regents-TN eCampus

PSCC Access for All Blog<http://blogs.pstcc.edu/access4all/>
PSCC Accessible Format Facebook Page<https://m.facebook.com/psccdisabilityservices> (PSCC-Disability Services)
PSCC Access4All Twitter Feed<https://twitter.com/Access4allPSCC> (@Access4allPSCC)






From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Kluesner, Bryon
Sent: Monday, August 12, 2019 2:16 PM
To: 'athen-list at u.washington.edu' <athen-list at u.washington.edu>
Subject: [External] [Athen] Zoom Text error

CAUTION: This email originated from outside of Pellissippi State. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi all,

Can anyone provide any insight to the following question I have received from a faculty member who uses Zoom Text:

I have noticed that I get an error message every time I open a pdf file that says "App Reader is not available in this window." I even tried opening files at home over the weekend that the screen-reader can't detect here in the office, and the App Reader works fine on my home computer. I'm wondering if a setting needs to be changed in Zoom Text or Adobe. Do you have any insight to what might be?

Thanks,

Bryon

Bryon Kluesner, RhD
Adaptive Technology Coordinator
Disability Resource Center
Adjunct Professor
College of Health, Education & Professional Studies
[Power C]
The University of Tennessee at Chattanooga
103 Frist Hall
615 McCallie Avenue, Dept. 2953
Chattanooga, TN 37403

(423) 425-4006 | utc.edu/drc<http://www.utc.edu/dean-students>

A member of the Division of Student Affairs<https://www.utc.edu/student-affairs/index.php>

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