[Athen] Have you had issues with JAWS authentication using site license?

[Khaleel Eksheir]

Hello Vicki,

That is very valuable information. Thank you so much for sharing.

Khaleel


Khaleel Eksheir, MSc.ESM | Assistive Technology Specialist
UNC Charlotte | Fretwell 230Q | Office of Disability Services
9201 University City Blvd. | Charlotte, NC 28223
Phone: (704) 687-0042 | Fax: (704) 687-1395
khaleel.eksheir at uncc.edu | Free/Busy Calendar
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 | http://www.ds.uncc.edu


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On Tue, Dec 3, 2019 at 10:35 AM Walton, Vicki <vwalton at columbiabasin.edu>
wrote:


> Khaleel,

>

>

>

> We had to put our JAWS on its own server as each time it was updated, it

> would mess up our JAWS authentication. Once we did that, we have had no

> issues.

>

>

>

>

>

>

>

> [image: Visit the CBC Website] <https://www.columbiabasin.edu/>

>

>

> *Vicki Walton (**They/Them**)*

>

> *Assistive Technology Center *509.542.4428, or ext. 2428

> 2600 N. 20th Ave., Pasco, WA 99301

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>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Khaleel Eksheir

> *Sent:* Tuesday, December 03, 2019 7:22 AM

> *To:* athen-list at u.washington.edu

> *Subject:* [Athen] Have you had issues with JAWS authentication using

> site license?

>

>

>

> *CAUTION:* This email originated outside Columbia Basin College. Do not

> click links or open attachments unless you know the content is safe.

> Questions? Call the IS Helpdesk at x2353 or email ishelp at columbiabasin.edu

> .

>

> Hello,

>

> We have been having an issue with JAWS licenses. JAWS authenticate with

> the server license but we’ve had issues authenticating multiple times this

> year. Each time we had to restart the server license. I was wondering if

> this issue is appearing for other institutes.

>

> Please, let me know if you had a bad experience with JAWS authentication

> using site license servers.

>

> Thank you,

> Khaleel

>

>

>

>

>

> Khaleel Eksheir, MSc.ESM | Assistive Technology Specialist

> UNC Charlotte | Fretwell 230Q | Office of Disability Services

> 9201 University City Blvd. | Charlotte, NC 28223

> Phone: (704) 687-0042 | Fax: (704) 687-1395

> khaleel.eksheir at uncc.edu | Free/Busy Calendar

> <https://calendar.google.com/calendar/embed?src=keksheir%40uncc.edu&ctz=America/New_York>

>  | http://www.ds.uncc.edu

>

> If you are not the intended recipient of this transmission or a person

> responsible for delivering it to the intended recipient, any disclosure,

> copying, distribution, or other use of any of the information in this

> transmission is strictly prohibited. If you have received this transmission

> in error, please notify me immediately by reply e-mail or by telephone at

> 704-687-0042. Thank you

>

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