[Athen] Pearson Not Providing PDFs

[Robert Spangler]

Hi Susan, thanks for your reply.  Are you sure that's the correct email?
When I wrote to them I got a mail delivery subsystem error.

Robert


On Wed, Sep 11, 2019 at 10:41 AM Susan Kelmer <Susan.Kelmer at colorado.edu>
wrote:


> Every time Pearson tells me I have to go to VitalSource, I send an email

> request for the PDF to disability.resources at pearson.com.  It works, but

> takes a couple weeks.

>

>

>

> I will not ever force a student over to VitalSource.

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836*

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Wednesday, September 11, 2019 8:08 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Pearson Not Providing PDFs

>

>

>

> Hello, in the past I feel like I was able to get Pearson to provide me PDF

> files instead of going through VitalSource, but now they seem to be

> insisting on using VitalSource and not providing us PDF files.  Does anyone

> have a contact at Pearson from whom they get PDFs, or do we just need to

> suck it up and accept VitalSource as the solution?

>

>

>

> Thanks,

>

> Robert

>

>

>

>

> --

>

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)

>

> Web Site: http://go.udayton.edu/learning

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>



-- 
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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