[Athen] [EXT]Re: [EXT]Re: ZoomText flashing the screen

[Robert Beach]

Considering the statement the tech person responsible for those rooms made, I guessing they have not been updated. I’ll ask him if he got around to updating them and see if that fixed the flicker problem. I may need to go ahead and update ZT and let the student deal with the change. <grin>

Thanks for your response.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Sean Keegan
Sent: Monday, September 16, 2019 4:21 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] [EXT]Re: ZoomText flashing the screen

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> Windows 10 and ZoomText 2018 magnifier only.


Do you know if the latest Windows 10 Update has been applied? This would be Windows 10 1903.

It may be an older device/video card driver. I know I had some issues when running Windows 10 on my VMWare instance with some flickering. I had to update everything and then the app ran fine. If it does not bother the student, then maybe it's not worth dealing with at the moment. At some point, though, it may be helpful to review which drivers are in use for the video card.

Take care,
Sean




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