[Athen] Recommendations for managing alternative format requests

[Michele Bromley]

The Disability Resource Center at PSU uses AIM
<https://www.accessiblelearning.com/>, which has worked really well for
tracking alternative format production.

Michele Joy Bromley

IT Accessibility Coordinator

Office of Information Technology (OIT) <https://www.pdx.edu/oit/>

Portland State University (PSU) <http://www.pdx.edu/>

[image: The Portland State University logo includes intertwined letters P,
S, and U that represent the interconnectedness of the university to the
city, region, and world.] <http://www.pdx.edu/>

Office: SMSU 18

Phone: 503-725-8395

Email: michele.bromley at pdx.edu

Website: www.pdx.edu/accessibility


“The power of the Web is in its universality. Access by everyone regardless
of disability is an essential aspect.” ~ Tim Berners-Lee


On Wed, Sep 18, 2019 at 8:20 AM Justin Romack <justinr at disability.tamu.edu>
wrote:


> Howdy all!

>

>

>

> Our office has used a home-grown web app to accept, track and fulfill

> alternative format requests from students. This app, designed in the

> mid-2000’s, has been a phenomenal asset to our process … but we’ve outgrown

> its capabilities and there are no plans to expand the app in the future.

>

>

>

> Because we’re a Google campus, I’ve started using Google Drive to upload

> and distribute materials to students as we fulfill requests … but I’m

> curious what systems, apps or processes you all are using to accept

> requests for materials from your students, and then track work being done

> to fulfill these request? I’m sure there’s a nifty project management

> solution out there … but this isn’t my realm, and I’m hoping someone can

> point me in a good direction.

>

>

>

> Additional context: I have several team members working in our program. I

> also need a solution that works well with JAWS, as I’m totally blind and

> screen reader accessibility is imperative. I’ll ideally be able to have a

> form to let students request their materials, a spreadsheet to track

> requests, the ability to make notes on individual requests as progress is

> made, and a way to quickly and easily communicate with the student

> requesting the materials to provide updates as we work to fulfill their

> request.

>

>

>

> Grateful for any input or advice you can share. Thanks all!

>

>

>

> Best,

>

> Justin

>

>

>

>

>

> - - - - - - - - - - - - - - - - - - - - - - - -

>

>

>

> *Justin Romack*  | Assistive Technology Coordinator

>

> Disability Services | Texas A&M University

>

> 1224 TAMU | College Station, TX 77843-1224

>

>

>

> ph: 979.845.1637 | justinr at disability.tamu.edu | disability.tamu.edu

>

> - - - - - - - - - - - - - - - - - - - - - - - -

>

> *DIVISION OF STUDENT AFFAIRS *| One Division. One Mission.

>

>

>

>

>

>

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