[Athen] Zoom Help needed

[Monica Cormier]

So you know it has stopped recording because it says that it stopped recording or when you look for a recording it is not there? For the second issue, access Zoom via browser, select settings, select recording, under cloud recording, select record active speaker, gallery view and shared screen.

Monica

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Karlen Communications
Sent: Wednesday, June 10, 2020 10:52 AM
To: 'Access Technology Higher Education Network' <athen-list at u.washington.edu>
Subject: [Athen] Zoom Help needed
Importance: High

Hi Everyone:

OK, so probably my fault...I tried to use Zoom without my magnifying glasses yesterday and its now stopped recording my desktop when I go into share screen mode.

I've looked on the web and gone through all of the video and sharing settings and can't figure out what I did or what I changed.

Can anyone help? I have a training webinar this afternoon...I know...

I have contacted Zoom support as I have a paid subscription but don't know if they'll get back to me in time.

I'm using a Windows 10 desktop with all updates, Zoom is up to date and I can't think of anything that changed unless I inadvertently changed a setting.

Thanks in advance! Cheers, Karen
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