[Athen] Zoom Help needed

Monica Cormier mdctls at rit.edu
Wed Jun 10 08:02:44 PDT 2020

So you know it has stopped recording because it says that it stopped recording or when you look for a recording it is not there? For the second issue, access Zoom via browser, select settings, select recording, under cloud recording, select record active speaker, gallery view and shared screen.


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Karlen Communications
Sent: Wednesday, June 10, 2020 10:52 AM
To: 'Access Technology Higher Education Network' <athen-list at u.washington.edu>
Subject: [Athen] Zoom Help needed
Importance: High

Hi Everyone:

OK, so probably my fault...I tried to use Zoom without my magnifying glasses yesterday and its now stopped recording my desktop when I go into share screen mode.

I've looked on the web and gone through all of the video and sharing settings and can't figure out what I did or what I changed.

Can anyone help? I have a training webinar this afternoon...I know...

I have contacted Zoom support as I have a paid subscription but don't know if they'll get back to me in time.

I'm using a Windows 10 desktop with all updates, Zoom is up to date and I can't think of anything that changed unless I inadvertently changed a setting.

Thanks in advance! Cheers, Karen
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20200610/603477a4/attachment.html>

More information about the athen-list mailing list