[Athen] does Gmail mess up reading order in PDFs when previewing?

[Thaddeus Nelson]

This seems likely. The preview in gmail is terrible, and no one should use
it. A constant problem I face is that people use it to print exam and it
omits images, reorders texts, or omits entire sections.

Unless you are absolutely sure the PDF is only plain text, I would avoid it.

*Thaddeus Nelson, PhD*

*SASC Coordinator*

*Student Accessibility Support Center*

128 Educational Communications Center

Stony Brook NY 11794-2662

Office: 631.632.6748

*Thaddeus.Nelson at stonybrook.edu <Thaddeus.Nelson at stonybrook.edu>*


*Division of Student Affairs*

Studentaffairs.stonybrook.edu <https://studentaffairs.stonybrook.edu/>

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Adjunct Instructor, Department of Social Science and Criminal Justice,
Suffolk County Community College

[image: Stony Brook University logo] <https://www.stonybrook.edu/>


On Mon, Mar 23, 2020 at 7:21 PM Krista Greear <
krista at inclusiveinstructionaldesign.com> wrote:


> I emailed myself a PDF using Gmail. I viewed the PDF in whatever tool

> Gmail uses to preview a PDF. I am then using my iPhone with VoiceOver to

> check the reading order that I have verified is correct in Adobe Acrobat

> Pro DC. VoiceOver does not follow the reading order, jumping around in a

> somewhat sporadic manner.

>

> I tested the same PDF in iBooks and it seems to honor the reading order as

> expected.

>

> Anyone else run across this? If reading order is affected by how the PDF

> is being viewed/previewed/opened, then that needs to be another

> consideration in supporting end users/troubleshooting.

>

> I know we say something like the following already, but the list of

> factors seems to increase --

>

> "Please tell me the device, operating system, adaptive technology, version

> of adaptive technology (if applicable), internet browser, tool are you

> using to view the PDF, etc. so I can figure out if it's the *actual file*

> or the combination of the above factors that is causing a poor user

> experience".

>

> Thanks,

> Krista

>

> --

> Krista Greear

> Accessibility and Inclusivity Crusader

> ATHEN Executive Council Vice President

> Access Technology Higher Education Network <https://athenpro.org/>

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> athen-list mailing list

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>

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