[Athen] [EXT]Re: JAWS and Zoom

[Robert Beach]

I think you are remembering the issues with JAWS and ZoomText, not Zoom Conferencing software.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Debbie Krahmer
Sent: Wednesday, September 23, 2020 3:48 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] JAWS and Zoom

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I remember hearing that this was an issue back in the win7 days, but I hadn’t experienced it either. My vague remembrance is that either jaws had to be installed first, or zoom first in order to get it to work. Sorry I don’t have better memory.

Thanks,
D.

On Wed, Sep 23, 2020 at 4:36 PM Russell Solowoniuk <solowoniukr at macewan.ca<mailto:solowoniukr at macewan.ca>> wrote:













I use Jaws with Zoom quite often and have never experienced anything like this. I find Zoom to be really accessible with Jaws. Not sure what would cause the issues you mention.



Good luck resolving the problem.



Russell





From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>>

On Behalf Of Spade, Maria


Sent: Wednesday, September 23, 2020 1:41 PM


To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>


Subject: [Athen] JAWS and Zoom





Hello. I have a student that is using JAWS and is reporting that the program conflicts with Zoom and create a feedback loop that crashes the app and disables them from engaging with the class audio. They are also stating that they use a

hand held recorder, which is placed next to the speaker, but when this loopback happens and they sign back into the session, the audio is no longer being recorded. I have tested this, our ITS department has sat in on class sessions with the student, and we

are not getting the same experience. Has anyone had this occur and was there a way to prevent this from happening?



Maria Spade




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Associate Professor in the Libraries
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Colgate University
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