[Athen] AIRA

Hunziker, Dawn A - (hunziker) hunziker at arizona.edu
Thu Jul 8 13:24:05 PDT 2021

Hi all,

We've also had inquiries about AIRA. I'm also interested in your feedback - so please share to the list!

Along with Todd's wonder about security/privacy, I'd add FERPA to that list since they might be looking at class type data...

Note: I did have one experience with a guide via a phone (I'm not remembering what service) and, luckily, the individual was with me as they were trying the service - they would have ended up in a dead end area because the agent was relying on a map, and I believe glasses, and didn't realize the street didn't go through - a common occurrence on campuses!

Bear Down,

Dawn Hunziker
Assistant Director, Digital and Physical Access | Disability Resources
The University of Arizona | hunziker at arizona.edu<mailto:hunziker at arizona.edu>
drc.arizona.edu<http://drc.arizona.edu/> | itaccessibility.arizona.edu<http://itaccessibility.arizona.edu/>

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Weissenberger, T M
Sent: Thursday, July 8, 2021 1:14 PM
To: 'athen-list at u.washington.edu' <athen-list at u.washington.edu>
Subject: [EXT][Athen] AIRA

External Email

Cross-posting this in a few common places--apologies in advance for any redundancy.

A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas welcome.

I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.


T.M. Weissenberger
IT Accessibility Coordinator
University of Iowa

2800 University Capitol Centre
200 S. Clinton Street
Iowa City, IA 52242

todd-weissenberger at uiowa.edu<mailto:todd-weissenberger at uiowa.edu>

[The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern]

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