[Athen] AIRA

Stager, Catherine Catherine.Stager at frontrange.edu
Mon Jul 12 11:11:38 PDT 2021

I have a good friend who was an early adopter - he loves the service. It has helped him be more self-sufficiently successful in many of his efforts.

There has been a fair amount of increase in the areas where there is free access to AIRA as well: simple things like when at Walmart, at airports, federal buildings...

While we did not directly deal with Aira, he has had very good feedback on his interactions with agents and customer service.

Best regards,

Catherine M. Stager
Assistive Technology Specialist
Catherine.Stager at frontrange.edu<mailto:Catherine.Stager at frontrange.edu>

(720) 336-1245
[Front Range Community College - Boulder County Campus]
Disability Support Services - Assistive Technology
Check out our Getting Started Guides for At Home Support!<https://docs.google.com/spreadsheets/d/1L4m9EQWdjBE0psQBVYxrdamze_JlUGYkANAhd1lgYO8/edit?usp=sharing>

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Weissenberger, T M
Sent: Thursday, July 8, 2021 2:14 PM
To: 'athen-list at u.washington.edu' <athen-list at u.washington.edu>
Subject: [Athen] AIRA

CAUTION: This email originated from outside of the Colorado Community College System. Do not click links or open attachments unless you recognize the sender and know the content is safe. Please contact your college IT Help Desk if you have any questions.

Cross-posting this in a few common places--apologies in advance for any redundancy.

A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas welcome.

I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.


T.M. Weissenberger
IT Accessibility Coordinator
University of Iowa

2800 University Capitol Centre
200 S. Clinton Street
Iowa City, IA 52242

todd-weissenberger at uiowa.edu<mailto:todd-weissenberger at uiowa.edu>

[The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern]

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