[Athen] Delay in Zoom human generated caption file?

[Joseph Polizzotto MA]

Hi Sean:


> There is no constant delay


Do you mean that the discrepancy is not constant for the same video or that
it is not constant when you are comparing the discrepancy in one video to
another video?

If it is the former, then it is possible - once the differential is known
for the Zoom session in question - to convert all the time stamps in that
file to be that many seconds less or more.

If it is the latter, oh boy.

Joseph

On Thu, May 13, 2021 at 1:24 PM Hunziker, Dawn A - (hunziker) <
hunziker at arizona.edu> wrote:


> Hey Sean,

>

> I haven't seen it, yet, but will now go to look.

>

> I know we often see issues with alignment when someone edits a video and

> doesn't realize it affects the timing - could that be a cause?

>

> Dawn

>

> Dawn Hunziker

>

> Assistant Director, Digital and Physical Access | Disability Resources

>

> The University of Arizona | hunziker at arizona.edu

> drc.arizona.edu | itaccessibility.arizona.edu

>

> 520-626-9409

>

> ------------------------------

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> on

> behalf of Sean J Keegan <skeegan at stanford.edu>

> *Sent:* Thursday, May 13, 2021 10:59 AM

> *To:* athen-list at u.washington.edu <athen-list at u.washington.edu>

> *Subject:* [EXT][Athen] Delay in Zoom human generated caption file?

>

>

> *External Email*

> Hello all,

>

> Has anyone experienced significant time delays with Zoom and live (human

> generated) captions when exporting that caption file?

>

> I am hearing reports of a delay of approximately 30-60 seconds between

> what happens on-screen vs. the human generated caption file after exporting

> that caption file post-event.

>

> During the live event, all the timing is fine. It is after the event has

> been recorded and when exporting all the files to move from the Zoom cloud

> platform to another media system (YouTube, Panopto, etc.). There is no

> constant delay (unfortunately) and instead the delay can be anywhere from

> 30-60 seconds. It makes the human generated caption file rather useless

> without a significant amount of post-production work.

>

>

> Thanks in advance,

> Sean

>

>

> Sean Keegan

>

> Director, Office of Digital Accessibility

>

> Stanford | University IT

>

> 530-564–2385

>

>

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