[Athen] report a access problem forms.

[Lucy GRECO]

what helpfull. i think is a case of some one not trolling us but some one
that is some what disturbed  thanks yes some o


Berkeley IT <https://technology.berkeley.edu/home>

Lucy Greco, Web Accessibility Evangelist

Campus IT Experience
Phone: (510) 289-6008 | Email: lgreco at berkeley.edu |
https://webaccess.berkeley.edu Follow me on twitter @accessaces

We champion diversity. We act with integrity. We deliver. We innovate.



On Mon, Apr 11, 2022 at 9:57 AM Stephanie Lazarus <slazar at umbc.edu> wrote:


> Lucy, for our web accessibility reporting, we use a campus email, which

> has filters that shift the awful email to the junk folder so we only need

> to glance at that occasionally to make sure the filters are not being

> overzealous to the point of missing a direct report from an individual.

>

> We also have a web-based form that requires that someone be signed in to

> their campus account to provide the report.  We ask to know the person

> reporting so we can reply quickly - the person reporting gets to know what

> happens as a next step - such as the condition being reported to Facilities

> Management or DoIT.

>

> If this is a situation where you believe that someone might be

> intentionally trolling the reporting system, we would work with our

> cybersecurity team to identify  the cause and potential solutions depending

> on the source and the severity of the issue.

>

> I hope this is helpful,

>

> Stephanie Lazarus

>

> On Mon, Apr 11, 2022 at 11:56 AM Lucy GRECO <lgreco at berkeley.edu> wrote:

>

>> hello:

>>  we have a report an access bairyor form but it's mostly getting spam and

>> rude  spam at that. how do you all avoid this or do you lucy

>>

>>

>> Berkeley IT <https://technology.berkeley.edu/home>

>>

>> Lucy Greco, Web Accessibility Evangelist

>>

>> Campus IT Experience

>> Phone: (510) 289-6008 | Email: lgreco at berkeley.edu |

>> https://webaccess.berkeley.edu Follow me on twitter @accessaces

>>

>> We champion diversity. We act with integrity. We deliver. We innovate.

>>

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>

> --

> *Stephanie Lazarus*

> Accessibility Manager and ADA/Section 504

> <https://accessibility.umbc.edu/> Coordinator

> UMBC Office of Accessibility and Disability Services

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> Accommodations and Disability Awareness at UMBC here:

> Faculty, Staff and Student Employee Accommodations

> <https://accessibility.umbc.edu/employee-accommodation-request/>

> Be an Accessibility Ally: Report an Accessibility Concern Online (link)

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