[Athen] ​Having trouble with the ​Canon DR9080C scanner​

[Romack, Justin]

I have also had this issue.

An update last fall or early spring seemed to “break” the drivers we had installed all along.

I don’t have an answer… only to say we had the same problem.

We tasked our IT group to troubleshoot… because they don’t give us any access to install or configure hardware… but they never arrived at a solution.

Best of luck as you work to solve this!

Thanks,
J



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Justin Romack  | Assistant Director
Disability Resources | Texas A&M University
1224 TAMU | College Station, TX 77843-1224

ph: 979.845.1637 | justinr at disability.tamu.edu | disability.tamu.edu
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DIVISION OF STUDENT AFFAIRS | One Division. One Mission.

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Charlotte Schiff-Norton
Sent: Wednesday, September 14, 2022 10:32 AM
To: athen-list at u.washington.edu
Subject: [Athen] ​Having trouble with the ​Canon DR9080C scanner​

Hello Again, Over the summer my office upgraded some of the computers to Windows 10. Unfortunately, I am now having an issue with my Canon DR9080C scanner and not able to getting the driver installed on one of the new computers. The computer
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Hello Again,

Over the summer my office upgraded some of the computers to Windows 10.Unfortunately, I am now having an issue with my Canon DR9080C scanner and not able to getting the driver installed on one of the new computers. The computer recognizes the scanner yet when I go to us it nothing happens, ie the software doesn't pop up it.

I have talked to my school's IT department and they did not have any luck on fixing this issue. Before I call up Canon and spend some time on the phone with them I figure I would ask and see if anyone had the driver that they could send to me or if you have any suggestions on troubling shooting this issue.

Thank you for your time and help.

________________________
Charlotte Norton
she/her/hers
Saint Mary's College of California
Student Disability Services<https://urldefense.com/v3/__https:/www.stmarys-ca.edu/student-disability-services__;!!KwNVnqRv!F0aj-JJ6dx833813jh0Zoed_cXA_CewuGoCZmNCefmAyDetNdXpGlV9Sk3a50wHoeQYNE-1v9tRYmbAycxfOgOW1S4o$>
Accessibility & Assistive Technology Coordinator
Office: (925) 631-5071
Email: cgs5 at stmarys-ca.edu<mailto:cgs5 at stmarys-ca.edu>


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