[Athen] ​Having trouble with the ​Canon DR9080C scanner​

[Wilbert Pines III]

Charlotte,
According to Canon website, the drivers for DR-9080C do not support Windows 10 and above. If your computer recognizes the device, maybe your scanning software can access the scanner. Are you using CapturePerfect to scan documents or the built in Twain?

Best,
WILL PINES (he/him/his)
Accessible Technology Specialist
Student Disability Resource Center
University of California, Riverside
900 University Avenue
1228 Student Services Building
Riverside, CA 92521
Phone: 951-827-3861 | Email: wilbert.pines at ucr.edu<mailto:wilbert.pines at ucr.edu>
Schedule an Appointment<https://bit.ly/30ghhv1>
SDRC Web<sdrc.ucr.edu> | Facebook<https://www.facebook.com/UCRSDRC> | Instagram<https://www.instagram.com/ucrsdrc> | Twitter<https://twitter.com/UCRSDRC>
“A mind stretched by new experiences will never go back to its original dimensions.”
[cid:image005.png at 01D7A637.04E64190]

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Charlotte Schiff-Norton
Sent: Wednesday, September 14, 2022 8:32 AM
To: athen-list at u.washington.edu
Subject: [Athen] ​Having trouble with the ​Canon DR9080C scanner​

Hello Again,

Over the summer my office upgraded some of the computers to Windows 10.Unfortunately, I am now having an issue with my Canon DR9080C scanner and not able to getting the driver installed on one of the new computers. The computer recognizes the scanner yet when I go to us it nothing happens, ie the software doesn't pop up it.

I have talked to my school's IT department and they did not have any luck on fixing this issue. Before I call up Canon and spend some time on the phone with them I figure I would ask and see if anyone had the driver that they could send to me or if you have any suggestions on troubling shooting this issue.

Thank you for your time and help.

________________________
Charlotte Norton
she/her/hers
Saint Mary's College of California
Student Disability Services<https://www.stmarys-ca.edu/student-disability-services>
Accessibility & Assistive Technology Coordinator
Office: (925) 631-5071
Email: cgs5 at stmarys-ca.edu<mailto:cgs5 at stmarys-ca.edu>


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