[Athen] athen-list Digest, Vol 228, Issue 17

[Michael Cantino via athen-list]

Hi Gracie,
You can always try reaching out to Duxbury for support
<https://www.duxburysystems.com/contact.asp>. They're on the east coast, so
call earlier in the day from the west coast.

I love SWIFT. I haven't encountered this issue before, but here's my best
guess. When you install Duxbury, you receive a pop-up window asking if you
want to install the BANA template, so it's not something that installs
automatically along with Duxbury. My guess is that the BANA template was
not installed on the Duxbury side of things, and maybe that's where SWIFT
is checking to see if the BANA template is available. Here's some documentation
for the BANA template
<https://www.duxburysystems.com/documentation/dbt12.5/working_with_word/BANA_Template_Current/Word_Template_BANA_Braille_current.htm>.
Kind of sounds like I'm on the right track. The documentation says "If the
BANA Braille template was not installed, you may either reinstall DBT, (See
DBT 12.5 Installation) or copy the "BANA Braille 20xx.dot" file (where "xx"
stands for the year of the latest template) into your Word Templates
folder. A backup copy of the template can be found in the DBT "Templates"
folder: C:\...\Duxbury\DBT 12.5\Templates."

Feel free to give me a call if that would help.

Michael Cantino (he/him)
BVIS Technology Specialist
Northwest Regional Education Service District
(503)614-1339
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