[Athen] Distance and online counseling options

[Jill Roter]

Hi Bryon,

We currently use Blackboard Collaborate at NYU for online courses. With
Collaborate, there are some hotkeys that are pre-programmed, and therefore
work seamlessly with JAWS. There are a few hotkeys, however, that need to
be programmed manually (the Talk button, for example). There is a dial-in
option as well.

Collaborate was the platform used in by the Sloan Consortium for a course
I'd taken on accessibility in the online education arena. Based on what was
discussed, below are a few usability/accessibility aspects I thought were
worth highlighting (though many may be obvious), for either counseling or
online classroom teaching/learning*.*  Accessibility features aside, in
terms of usability, the session moderator and participant will ultimately
have to determine guidelines for communicating effectively with the
available tools/features....


I hope the information is helpful!


Best regards,

-Jill Roter

 If you know you have a student who is deaf or hard of hearing:

o   Student doesn’t do the talking; a translator generally translates
student’s sign language into English and communicates it to the class via
chat.

o   Student has no auditory cue for mic being opened or closed.

o   Captioning is possible; make sure student knows how to access it

 If you know you have a student with a learning disorder or ADHD

o   The Collaborate screen is a busy one, particularly for them.

o   Chat box is often problematic; difficulty following who is answering
what in chat

o   What student is reading in a presentation may not directly relate to
what’s going on at that point in the class



·         If you know you have a student who is blind or visually impaired:

o    Screen reader may or may not read icon tool tips.

o   Chat box: I believe JAWS will start at the top of the conversation and
read till it gets to the end, making chat a little tedious.

o  Student may need to be asked to close his/her mic so JAWS doesn't
"bleed" into the room.

o   Student may be listening to moderator and trying to attend to JAWS; may
miss info.
o  Allows for Mp3 creation of recorded sessions.






On Mon, Aug 5, 2013 at 3:11 PM, Kluesner, Bryon K <Bryon-Kluesner at utc.edu>wrote:


>  Hi all,****

>

> ** **

>

> I posted this in early July to the DSSHE listserv with no luck. So I am

> posting this on here to see if I can get some feedback.

>

> Our University has investigated Adobe Connect to use as a platform for

> online counseling should the need arise for students outside of Tennessee

> who are enrolled in an online/distance learning course. Adobe connect has a

> link of "Accessibility features", which include keyboard strokes "as much

> as possible without a mouse." When I was enrolled as a student in a Meeting

> session and activated JAWS, the keystrokes would not interact with ADOBE. I

> am not an avid JAWS user, so there may have been something I missed. Anyone

> out there use Adobe Connect and interface with JAWS? One comment by the

> Adobe rep. which caught my attention was this comment: "Please note that

> the Adobe Connect Hosted servers are not HIPAA compliant and therefore,

> UTC's Adobe Connect Hosted account does not meet the HIPAA compliance."

>

> It was my recommendation not to pursue Adobe Connect as an online

> counseling avenue. Do any of you have any suggestions on which platform is

> accessible and could be used in a counseling scenario. The following are a

> list of other recommendations. If you have any knowledge of their

> accessibility features, please reply back Once I compile a list of

> suggestions, thoughts, concerned I will post to the list.

>

> Cisco Webext

> Citrix GotoMeeting

> MegaMeeting

> Nefis

> iLinc

> Blackboard Collaborate

> Saba Meeting

> Microsoft Live Meeting

>

> Thanks,

>

> Bryon****

>

> ** **

>

> Bryon Kluesner, RhD****

>

> Adaptive Technology Coordinator****

>

> Disability Resource Center****

>

> Adjunct Professor****

>

> College of Health, Education & Professional Studies****

>

> University of Tennessee at Chattanooga****

>

> 615 McCallie Ave., Dept. 2953****

>

> Chattanooga, TN 37403****

>

> 423-425-5251****

>

> ** **

>

> Go MOCS!****

>

> ** **

>

> ** **

>

> ** **

>

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