[Athen] Survey form builders & fillers which are accessible?

Bourne, Sarah (MASSIT) sarah.bourne at mass.gov
Mon Aug 14 10:18:26 PDT 2017

We did research on form builders back in 2013. We did not find any that had fully accessible builder interfaces. For the ones that were mostly accessible, the drag-and-drop features were the problem areas. We dropped quite a few from consideration because they didn't create accessible forms, either. (Many others were rejected for not meeting our business requirements, such as federated management.)

We ended up selecting Formstack, with the following known problems:

* Form CAPTCHA: The CAPTCHA feature they offered did not have an accessible alternative. We instruct form authors to NOT use it. An accessibility warning appears if they try to enable it.

* Supporting Text: Forms allow the display of supporting text in addition to input titles. There was a coding error that caused the supporting text to not be read by screen readers. We instruct users to NOT use supporting text. We reported this bug to the vendor.

* Conditional Logic: This feature allows the display of certain fields based on the value of other fields. This feature did not pass accessibility testing. We notified the vendor of the issue and instruct users to NOT use this feature.

Note that this was 4 years ago and they may have addressed some or all of these.


Sarah E. Bourne
Director of IT Accessibility
1 Ashburton Place, 8th Floor, Boston, MA 02108
Office: (617) 626-4502
sarah.bourne at mass.gov | www.mass.gov/eotss<http://www.mass.gov/anf/research-and-tech/oversight-agencies/itd/>
Executive Office of Technology Services and Security (EOTSS)
EOTSS provides secure and quality digital information, services, and tools
to constituents and service providers when and where they need them.

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Rasul, Kamran
Sent: Monday, August 14, 2017 11:34 AM
To: 'Access Technology Higher Education Network'
Subject: [Athen] Survey form builders & fillers which are accessible?

Fellow Atheners,

Could anyone recommend/suggest form builders & fillers, which meets compliance?

We are familiar with Survey Monkey, which I believe is accessible (unless I am wrong), but are there any other alternatives?

CBC colleague asking for help is looking into FormStack<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.formstack.com_-3Futm-5Fmedium-3Dpaid-26utm-5Fsource-3Dgoogle-26utm-5Fcampaign-3DLegacy-26utm-5Fterm-3Dformstack-5FExact-26utm-5Fcontent-3DBrand-26gclid-3DCj0KCQjwlMXMBRC1ARIsAKKGuwglrsktVdirxBUuWNmGzGuAomhGws-2DmPJVZo-2DVbDvbgDlIFFC4tghkaAnoHEALw-5FwcB&d=DwMFAg&c=lDF7oMaPKXpkYvev9V-fVahWL0QWnGCCAfCDz1Bns_w&r=rhLenV33VPpmkT7iP0-OkUlRYw9YWn3HMLHZVP2q9y8&m=g_VGJXFxl1hc7b9g9cff1iN_nX9UZOXNq0zPLsog7oc&s=Zs4VfM_P7MWyIh8XZ1rdpJFQU2BxUKLaIjiARCqrLJs&e=>, which I am beginning to do some research on. We also need to make sure our data collections are secure, of course.

Kamran Rasul, M.Ed
Director of Assistive Technology
Columbia Basin College, TD 422
2600 N 20th Ave, Pasco, WA 99301
krasul at columbiabasin.edu<mailto:krasul at columbiabasin.edu> | 509.543.1448 ext.2048

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