[Athen] LiveScribe frustrations

[Maria Ortado]

Ah, I have not had to deal with that side of the issue. I'll be paying
attention to this thread in case a student comes to me in the future with
this problem.

*Maria Ortado*

Interpreter Coordinator
Disability Support Services
Office: U216
Cape Fear Community College
mortado at cfcc.edu <mcortado334 at mail.cfcc.edu>

Phone: (910) 362-7098
Dial 7-1-1 for Telecommunications Relay Service
<https://www.fcc.gov/general/telecommunications-relay-services-trs>
Fax: (910) 362-7113


On Tue, Jan 8, 2019 at 1:09 PM Kluesner, Bryon <Bryon-Kluesner at utc.edu>
wrote:


> No. The files had already been transferred from the pen to the laptop. I

> am trying to delete the files from the laptop. Once the pen is unplugged

> from the laptop, I am unable to delete the files from the laptop. An error

> message pops up saying to plug the pen to the laptop. I plug the pen back

> to the laptop and still get the error to plug the pen to the laptop. I am

> unable to delete the files from the laptop with the pen unplugged or

> plugged to the laptop.

>

>

>

> I plugged the pen to my Dell desktop and deleted the files from the pen. I

> can’t get the files off the student’s laptop. We even uninstalled and

> reinstalled the Echo Desktop software to the Mac laptop and still get the

> error message and can’t delete the files.

>

>

>

> Bryon

>

>

>

> *Bryon Kluesner, RhD*

>

> *Adaptive Technology Coordinator*

>

> *Disability Resource Center*

>

> *Adjunct Professor*

>

> *College of Health, Education & Professional Studies*

>

> [image: Power C]

>

> *The University of Tennessee at Chattanooga*

> 103 Frist Hall

> 615 McCallie Avenue, Dept. 2953

>

> Chattanooga, TN 37403

>

>

>

> (423) 425-4006 | utc.edu/drc <http://www.utc.edu/dean-students>

>

>

> *A member of the Division of Student Affairs

> <https://www.utc.edu/student-affairs/index.php>*

>

>

>

>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman12.u.washington.edu] *On

> Behalf Of *Maria Ortado

> *Sent:* Tuesday, January 08, 2019 12:53 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] LiveScribe frustrations

>

>

>

> Are you saying that the pen is plugged into the student's laptop and the

> files are transferred over from the pen to the student's laptop. Then you

> are trying to delete the files from the pen while the pen is still plugged

> into the student's laptop?

>

>

>

> Because I have plugged the pen into my own computer once the semester is

> over and deleted the files using my own computer. So maybe try using a

> different computer to delete the files?

>

> *Maria Ortado*

>

> Interpreter Coordinator

>

> Disability Support Services

> Office: U216

> Cape Fear Community College

> mortado at cfcc.edu <mcortado334 at mail.cfcc.edu>

>

> Phone: (910) 362-7098

> Dial 7-1-1 for Telecommunications Relay Service

> <https://www.fcc.gov/general/telecommunications-relay-services-trs>

>

> Fax: (910) 362-7113

>

>

>

>

>

> On Tue, Jan 8, 2019 at 11:56 AM Kluesner, Bryon <Bryon-Kluesner at utc.edu>

> wrote:

>

> Hi all,

>

>

>

> I am having difficulty with removing LiveScribe files downloaded on a

> student’s Mac laptop. Each time I try to delete the file, it asks for the

> pen the be connected the Mac. The pen IS connected to the Mac! The files

> are taking up space and can’t be deleted. Anyone else come across this

> problem? If so, what has been your solution?

>

>

>

> Thanks,

>

>

>

> Bryon

>

>

>

> *Bryon Kluesner, RhD*

>

> *Adaptive Technology Coordinator*

>

> *Disability Resource Center*

>

> *Adjunct Professor*

>

> *College of Health, Education & Professional Studies*

>

> [image: Power C]

>

> *The University of Tennessee at Chattanooga*

> 103 Frist Hall

> 615 McCallie Avenue, Dept. 2953

>

> Chattanooga, TN 37403

>

>

>

> (423) 425-4006 | utc.edu/drc <http://www.utc.edu/dean-students>

>

>

> *A member of the Division of Student Affairs

> <https://www.utc.edu/student-affairs/index.php>*

>

>

>

> _______________________________________________

> athen-list mailing list

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>

>

> E-mail correspondence to and from this address may be subject to the North

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-- 
E-mail correspondence to and from this address may be subject to the 
North 
Carolina Public Records Law and may be disclosed to third parties 
by an 
authorized state official. (NCGS.Ch.132)
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