[Athen] [EXT] Re: Responds

[Justin Romack]

Here’s my two cents on Respondus … for what it’s worth …

It’s not accessible with *MOST* of the software being used by students on our campus. I’ve been told by colleagues that Respondus says that, because their browser isn’t accessible with common solutions like Read&Write or Kurzweil, that the student should just use a screen reader like NVDA (and Window Eyes was even mentioned.) This is an unacceptable and inappropriate solution – and wouldn’t fly if a complaint was filed.

Yes, as others have mentioned – it sounds like your campus needs to hone its process for making purchases like these – because there’s a lot of risk associated with a testing solution like this (especially if it’s being used across campus.) In situations where a lockdown browser has been part of the testing solution, we’ve asked the instructor for a physical or digital copy of the exam so the student could use their assistive technology (and this hasn’t really been an issue.)

I’d advise you to develop an accommodations plan for situations where an AT user is scheduled to take an exam administered through the Respondus product. The more proactive – the better. And definitely share these concerns with “the powers that be”, because this practice will only end in a lawsuit one of these days.

Hope that’s helpful! ☺

Best,
J

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Justin Romack  | Assistive Technology Coordinator
Disability Resources | Texas A&M University
1224 TAMU | College Station, TX 77843-1224

ph: 979.845.1637 | justinr at disability.tamu.edu | disability.tamu.edu
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DIVISION OF STUDENT AFFAIRS | One Division. One Mission.





From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Maria Bohn
Sent: Wednesday, November 20, 2019 8:06 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] [EXT] Re: Respondus

This helps a ton!! Unfortunately the powers that be tend to buy software and go by the companies stated "Accessibility Report" when we all know that doesn't necessarily mean it is functionally accessible sigh ... helps to know what we may come across as students start to use this.

Maria Bohn
Senior Resource Accommodations Specialist
Assistive Technology Specialist
Office of Specialized Services
Bergen Community College


On Tue, Nov 19, 2019 at 5:20 PM Walton, Vicki <vwalton at columbiabasin.edu<mailto:vwalton at columbiabasin.edu>> wrote:
Maria,

We tested Respondus and this is a quick overview of our findings.


•       Respondus software is not totally accessible. There are features that are just images and are not read out or tagged.



•       Multiple choice is not read out. Looks like an image. It is also not tagged.



•       Any outputs to test/quizzes generated using Respondus will need the faculty to tag all images within Canvas. Respondus does not give you the ability to do this within its program. On a test/quizzes with images, they will need to be tagged before they can be submitted to canvas. Kurzweil skipped over every image on this question.


•       No Alt key to display the hot keys for navigating

•       Navigation skips “Test Bank Network” after “create”. Then skips “Import Questions” and goes up to the question mark [cid:image002.jpg at 01D59F8F.92465440] .  Then goes down to archive wizard.

I hope this helps. ☺


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Assistive Technology Center
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[We All Soar Together]


From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Maria Bohn
Sent: Tuesday, November 19, 2019 12:57 PM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] Respondus

CAUTION: This email originated outside Columbia Basin College. Do not click links or open attachments unless you know the content is safe. Questions? Call the IS Helpdesk at x2353 or email ishelp at columbiabasin.edu<mailto:ishelp at columbiabasin.edu>.
Our college just informed us they purchased Respondus Lockdown Browser for online tests - as they plan to roll this out regardless we were wondering about real user accessibility and what problems we may face with AT software etc?

Maria Bohn
Senior Resource Accommodations Specialist
Assistive Technology Specialist
Office of Specialized Services
Bergen Community College
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